Privacy Policy

Durga Saptashati Foundation ("we", "us", "our", or "the Foundation") is a registered non-profit organisation based in Dwarka, New Delhi, working for women empowerment, child education, hunger relief, senior-citizen welfare and community development. We value the trust you place in us when you visit our website, donate, volunteer, attend our events or otherwise engage with us.

This Privacy Policy describes how we collect, use, store, share and safeguard your information. By using our website or sharing your information with us, you agree to the practices described below.

We collect different types of information depending on how you interact with us:

Your information is used strictly for purposes that support our mission and your engagement with the Foundation:

• Process donations and issue official 80G tax-exemption receipts.
• Confirm volunteer, membership and event registrations.
• Send impact reports, programme updates and event invitations.
• Respond to your queries, feedback or grievances.
• Comply with legal, regulatory and audit requirements (FCRA, Income Tax, etc.).
• Analyse anonymous usage patterns to improve our website and programmes.

All online donations are processed through trusted, encrypted payment gateways (such as Razorpay). When you donate:

• The payment flow is fully PCI-DSS compliant and SSL-encrypted.
• We receive only the donation amount, donor details and a transaction reference — never your card number or banking password.
• Refunds, if applicable, follow our published Refund Policy.
• Foreign donations are accepted only under FCRA guidelines and through designated accounts.

Our website uses cookies and similar technologies to provide a smooth experience. These help us remember your preferences, keep you signed in where applicable, and understand how our pages perform.

You can disable cookies from your browser settings; however, some site features may not function as expected.

We never sell, rent or trade your personal information. Your data may be shared only in the following limited circumstances:

• With payment processors strictly to complete your donation.
• With service providers (e.g., email, hosting, courier) under confidentiality agreements.
• With statutory authorities when required by law, court order or audit.
• In anonymised, aggregated form for impact reports and research.

We implement appropriate technical and organisational measures to protect your data, including:

• SSL/HTTPS encryption for all data transmitted to and from our site.
• Restricted, role-based access to donor and member databases.
• Regular backups, software updates and vulnerability checks.
• Staff and volunteer confidentiality undertakings.

While we take every reasonable precaution, no method of transmission over the internet can be guaranteed 100% secure. You share your information at your own discretion.

We retain personal data only as long as required for the purposes outlined in this policy or as mandated by Indian law (e.g., donation records are retained for a minimum of 8 years for tax and audit purposes). After this period, data is securely deleted or anonymised.

You are in control of your personal information. You have the right to:

To exercise any of these rights, please write to us at support@saptashati.org.

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. Where we work with children as beneficiaries (education, health, nutrition programmes), parental or guardian consent is always obtained, and their data is handled with the highest care and confidentiality.

Our website may contain links to third-party sites (such as social media platforms, partner NGOs or payment gateways). We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before sharing any information.

When you subscribe to our newsletter or sign up for updates, you may receive:

• Programme updates and impact stories.
• Event invitations and volunteering opportunities.
• Occasional donation appeals during campaigns.

Every email contains an unsubscribe link, and you may opt out at any time without affecting any active engagement with the Foundation.

We may update this Privacy Policy from time to time to reflect changes in our practices, laws or regulations. The "Last Updated" date at the top of this page will always show when the policy was last revised. We encourage you to review this page periodically.